When Away - iPhone Setup Guide

iPhone Setup Guide

1) Start up your iPhone and make sure it's connected to the internet. Go to the App Store and search for "openvpn connect". This should present you with the "OpenVPN Connect" app which you need to "Get" (install).

2) Once installed open the "OpenVPN Connect" app on your iPhone. You will be asked to "Import Profile". Ensure the URL tab (not File) is selected and complete the URL to display as https://vpn.whenaway.co.uk

When entering the URL, please ensure the cursor is at the start of the textbox and is entered as https://vpn.whenaway.co.uk with no spaces at the start or end.

If you see an image similar to this one, this is the OpenVPN Welcome Screen. You can use the Grey X towards the rop right to close this.

3) Enter your "Username" (this is your email address you used on sign up) and your "Password" (sent via email after sign up). Now select "Import" from the screen.

The username and password are case sensitive. You would need to enter the username (email address) in all lowercase and the password in the exact case as set. Your iPhone may try to make the first letter in the username (email address) upper case. If required you can reset your password from Forgotten Password.

Please ensure you DO NOT have checked/ticked either checkboxes - 'Import autologin profile' and 'Connect after import'.

4) You maybe prompted to allow OpenVPN to add a VPN configuration. Please choose "Allow".

5) You may also need to enter your iPhone passcode. Please enter this.

6) You will redirected back to the OpenVPN Connect app which will display your OpenVPN Profile. You can now connect by using the toggle switch (to the left of where it says OpenVPN Profile and shows your email).

7) Enter your password (as selected on sign up) and press "OK".

8) You will now be connected to our VPN service and a screen similar to the one below will display.

9) You can check you are connected at Am I Connected.

10) You will now be able to access the internet like you're in the UK.